The Advantages Of Myeg Service Providers Information Technology Essay

The Advantages Of Myeg Service Providers Information Technology Essayas government inspection and repair tenderr, they provides some go to public much(prenominal)(prenominal) as provides e-services from government department an agencies, example, JPJ ( road transportationDepartment) on driving licenses and road appraise vicissitude with insurances. They are too provides services for PDRM (RoyalMalaysia constabulary Department) with hire of muster up and inquiry, MyEG withal includes with Department of Insolvency where public nominate notes on liquidation look and bankruptcy. In certain cities, such as Kuala Lumpur City Council (DBKL) on holdment, unite inquiry, and assessment and some of government department, stateregistrationoffice (JPN) for appellative bank note (myKad) replacement services, and Immigration Department ofMalaysia on alteration of contrasted worker and maids. MyEG service provider also provides services to semi-government department such as Tenag a Nasional and Telekom Malaysia on bill payment and inquiry. path Tax mutation and Auto InsuranceTo attract public attentions, MyEG is giving discounts for Insurance and Road Tax of 30%. Besides that, MyEG agents will send the road task to house, without service of charge, absolute free. Once being chosen as MyEG precise important person Customer, you can always c every last(predicate) MyEG node service and will make it the customer individual support in customer fomite (Malaysian registered vehicle with JPJ) problems. This would include supporter in making any insurance claims, providing assistance to request for discounts in any JPJ or PDRM cognitive operation. The customer will also get benefits of VIP member promotions and privileges from metre to magazine. During the renewal process, Road doseDepartment (JPJ) online service will check any outstanding send for and blacklist depicts at both JPJ and PDRM database systems. In order to proceed with this renewal, it is requisite for you to settle all traffic offences recorded. The advantage of having online road tax renewal through access to the internet it helps to complete customers renewal comfortably at home or at the office. This service is time saving, hassle free, r for each oneable and cost effective at any time. Many customer still doubt about online tax renewal, MyEG, it is safe and secure. The online Road Tax successor through MyEG Services Berhads website has been audited, verified and approved by Road TransportationDepartment (JPJ) and Government. The Government has given the authorization for MyEG Services to provide the online renewal services. Every successful transaction will be issued with e-Services receipt.PDRM SummonsPDRM (RoyalMalaysiaPolice Department) has provides us free PDRM Alert service which will alert customer if they had any summons in the future. Normally, you may not receive any notice that you have been issued a summons until after a peerless month of grace pe riod. Through this free service, we will inform you on any summons you may have via email. Once the legal proceeding complete, the online summons payment will be processed within 48 hours from the time of the payment was made then lone(prenominal) the summons is cleared. MyEG also provide the customer to view summons for free of charge even for behalf of some other people. Every summons is being updated daily by PDRM.Payment/ transactions conceptCredit baitsAcredit accountis a miniature electronicsyntheticcard issued to customer as a payment system. It allows the customer to buy merchandise and services based on the customers usage agreement patch purchasing merchandise and services. The credit card concept is to allow the customer to pay or borrow gold for transactions to a merchandiser as advance cash to the customers. When a purchase is made, the credit card substance absubstance abuser agrees to pay the card issuer. The cardholder indicates try for to pay by entering a. personal identification number(PIN) or by signing aproof of paymentwith a record of the card details and indicating the amount to be stipendiary.Financial Process transposition (FPX)Financial Process Exchange (FPX) s a payment bank line that allows you to make payment via online real-time through your current or nest egg account. All you need is an Internet banking account with any of FPX participating banks. It is simple, snug and secure.E-cashMyEG is also allow their user to have e-cash transactions. It is just require the user to load some credit into MyEG account. The reality of E-cash is only slightly more than complicated, and these complications make the transactions both secure and private. E-cash truly globalizes the economy, since the user can download money into his cyber-wallet in any coin desired. A merchant can accept any currency and convert it to local currency when the cyber cash is uploaded to the bank account.To the extent a user wants E-cash off-line all t hat is necessary is smart card technology. The money is loaded onto the smartcard, and specific electronic wallets are used to offload the money onto other smartcards or today to an on-line system. Smartcards have been used successful in other countries for such transactions as phone mobilises for a number of years. The money could also be removed from a smartcard and returned to a bank account. Visa is evolution a related product, the stored value card. This card comes in a categorization of denominations, but functions more like a debit card than E-cash. In essence, E-cash combines the benefits of other transaction mediums. Thus, it is similar to debit/credit cards, but E-cash allows individuals to channelize transactions with each other. It is similar to personal checks, but it is feasible for very small transactions. While it appears superior to other forms, E-cash will not on the whole replace paper currency. Use of E-cash will require special hardware, and magic spell most people will have access, not all will. However, E-cash presents special challenges for the existing middlemen of the current paper currency society. More and more, banks and other fiscal intermediaries will serve simply as storehouses for money, lenders, and processing/verifying electronic transactions. Personal interaction with a teller or even visits to a bank ATM will become obsolete.DisadvantagesEven there is advantages on MyEG website, there is also has certain disadvantages. For many recent the customer has to chatter MyEG helpdesk, to get more information on how to solve the problem face in MyEG website. MyEG website has also provides some solutions for the user to solve problem while doing transaction through online. The following are some of disadvantages.Payment jiltedAccording to MyEG website, the customers frequently face the problem when making transactions whereas the payment gets rejected. There are few priming coats where the payment gets rejected such as cr edit card problem or system error. The credit card may not work cause of due to credit card status. If the problems with system error cause by broken or time run out because server cannot be reach. It can also reason as the system is at cracking to disruption of cyberspace or the entire system.Connection errorThe reason of connection error fault is also occur every time where the user gets blank pageboy or error message forbidden 404. When this problem occurs, the customer has to call helpdesk for assistance to continue transactions. Thus is due to system intermittency error. Sometimes the system is at fault due to disruption of network or the entire systemOnline faultMany of customer charge on MyEG website that it is load slow. The reason is the server system facing baleful loads of traffic on the network or the entire system. Sometimes, the user gets an error message Connection is closed by server. This may evanesce because MyEG server may be down or maintenance workings o n.UpdatingMany of customer use MyEG website to pay their summons with Road Transportation Department (JPJ) and Royal Police Department (PDRM). They prefer to do so because it is ease and not to queue at payment tolls of each department. Because of updating, certain customer facing problem where the summonses taken down, the summonses from JPJ and PDRM will be on website for 2 weeks only from the date of the offence. If the summonses are not paid within this 2-week period, JPJ and PDRM will take down the summonses and you need to go to JPJ and PDRM look tos to pay summonses.Payment conceptAlthough MyEG provides the electronic payment concept, not all the services allow the same way to make payment. For example, My Card replacement has only one options of payment, credit cards.MyCard servicesMyEG also provides MyCard identification card service such as replacement or damage. This service, the customer still inescapably to go to the department for thumbprint and identification. The s ervice is not very convenient to public because their still need to go to take at department counter to collect their identification card even after online transaction completed.